Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Understand Our Terms and Conditions for a Seamless Experience
Review our terms to ensure a smooth journey with UNited Services. Your satisfaction and understanding are our top priorities.
By familiarizing yourself with our policies, you can travel with confidence and peace of mind.
Device Specifications
Acceptance of Terms:
By accessing or using our services, you agree to comply with these terms and conditions. If you do not agree, please refrain from using our services.
Modifications to Terms:
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
User Responsibilities:
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
Limitation of Liability:
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages.
Governing Law:
These terms shall be governed by and construed in accordance with the laws of the state in which our company is registered.
Contact Information:
For any questions regarding these terms, please contact us at [email protected] or call our customer service.
Severability:
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.